How to use the online tracking tool

[ad_1] You can track a package with our online Track tool. To get started, you’ll need one of the following: Tracking number from your receipt or package Delivery notice card that you received in the mail Reference number provided by the person who shipped the package and the shipping date Track by tracking number In … Read more

Learn more about track and how it works

[ad_1] What is Track and how does it work? Track is our online tracking tool. It lets you use the tracking number from your email notification, mailing label or receipt to find out where your package is, when it is expected to be delivered and to confirm when it is delivered. Track is not available … Read more

Learn what “Ready for pickup“ means

[ad_1] What does “Ready for pickup“ mean? This means that your item has safely arrived at a post office and is ready to be picked up. If you received a delivery notice card, follow the instructions on the card to pick up your item. Otherwise, check the status on Track. When the information is available, … Read more

Notice of Delivery Attempt Made / Verifying recipient’s address

[ad_1] Your tracking status shows Delivery Attempt Made / rescheduled for delivery next business day This could mean: We tried to deliver your item but were not successful. Normally, we try to deliver the item the next business day. The item was brought back to the depot and cannot yet be collected from a postal … Read more

Delivery Times for Mail and Parcels Sent from Outside of Canada

[ad_1] Delivery timelines The delivery timelines for incoming parcels and mail vary based on which country the item was sent from and the type of service the sender used. Tracking a parcel or mail sent from outside of Canada If the sender used a service that includes tracking, you can track your item on the … Read more

Tracking says item delivered but I don’t have it

[ad_1] If Track shows my item as successfully delivered, but I have not received it, what should I do? Not all addresses get deliveries directly to their doors. If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to … Read more

FAQs about signing a transportation or goods and services contract with Canada Post

[ad_1] Learn about our contract purchasing practices, invoicing and payments processes for suppliers who want to submit applications for transportation and goods and services contracts or retail partnerships. Purchasing philosophy It’s the policy of Canada Post Corporation to compete fairly, ensure marketing and competitive practices respond to customer needs, and comply with all applicable legislation. … Read more